Simply put, SmartSource Managed Services from ENS Group are the best way for small to medium sized businesses to make sure their IT support needs are met – without having to hire a dedicated IT services staff. Over the last few years, it’s become more important than ever for businesses in all areas to embrace technology, but adding technology often means adding complexity. SmartSource Managed Services takes managing that technology off of your plate and lets you focus on doing your job – while we focus on keeping you running with services like anti-virus and anti-spam management, 24/7 monitoring, and on-site and remote support available when problems do arise.
Our Managed Services practice area has been named to Pioneer 250 category in CRN's 2016 top 500 MSP rankings, placing ENS Group among the top Managed Service providers in the country.
If the day-to-day operations of your company rely on technology – Internet, data storage, telecommunications, or anything else – you need a solution for keeping that technology secure and functioning. If you don’t have a dedicated IT support staff – you probably need a Managed Service Provider. SmartSource Managed Services from ENS Group offers a variety of plans and packages designed to meet your company’s needs, let you stop worrying about IT and focus on doing what makes your business work.
HOW CAN MY BUSINESS BENEFIT FROM SMARTSOURCE™?
SmartSource from ENS Group is built from the ground up to give you confidence that your systems and data are going to be there when you need them.
What’s the worst that can happen to your mission critical systems? If you have a quick answer, you’ve probably thought of it before. Lost time. Lost revenue. Lost customers. Lost contracts. It’s an understandable fear – your business success is based around your systems working the way you expect them to. Losing those systems, even for a few minutes, can have a serious affect on your bottom line.
So, if you know there’s the potential for disaster, what are you doing about it?
SmartSource makes sure all the bases are covered, starting with preventative maintenance. We look for the signs that problems are developing and take care of them before they affect your bottom line. In the event that something does happen, we’re quick to react with remote and on-site support, minimizing the downtime and getting your team back in action. We can also monitor your entire environment, giving you the confidence to stop worrying about what might happen and focus on what your business needs to succeed – not just survive.
SmartSource from ENS Group has the tools, skills, and expertise to keep your company safe – no matter your size.
You wouldn’t rely on a doctor who’d never met your kids to keep them healthy, so why would you rely on an out-of-the-box security plan to keep your company safe? The specifics of your industry, staff, systems and software create unique opportunities for the bad guys and unique challenges for protecting your environment.
As part of SmartSource, ENS Group develops a security strategy specifically designed for your company. With managed anti-virus and anti-spam technology, in addition to Microsoft and third-party patch management, we make sure every aspect of your system is up-to-date with the latest advancements in the security industry. Firewall management and maintenance adds another level of protection. The appeal of SmartSource doesn’t come from a list of technologies, however.
SmartSource from ENS Group provides the best possible security for your company because we design our solution specifically for your company. You’ll have the exact services and specifications you need to keep your data safe, keep your company moving, and keep you focused on your real priorities – running your business.
In today’s world, it’s not enough to just worry about your company’s security. Every one of your key vendors and suppliers poses a potential risk. The preventative network monitoring available with SmartSource gives you an added layer of security again potential threats, even if they come from trusted sources.
ENS Group has served Northern Indiana for 20 years, and we’ll be here whenever you need us.
Technology is a competitive market and it’s easier than ever to print some business cards, take out an ad or two, and talk about all the great stuff you offer. When it’s your data on the line, who do you want answering the call?
ENS Group has more than twenty years of experience serving northern Indiana. We’ve been featured in the Inc. 5000 list of fastest growing companies five times, and we’re proud to be partnered with some of the biggest companies in tech, including Cisco, Microsoft, HP and VMware. We like to think that our track record speaks for itself, but more than awards, we’re proud of our people.
Every one of our technicians holds certifications designed to help them serve our customers better. We don’t ask our team to be jacks-of-all-trades. They’re experts in their particular field and that lets us give you unparalleled support.
With SmartSource, you won’t have to worry if your tech just got out of bed to answer your call. Each member of our team approaches their job with the same professionalism you’d expect out of your own employees, and they bring with them the expertise and experience of ENS Group’s twenty years of innovation and service.
Even the perfect system has problems. SmartSource from ENS Group means you’ll never have to face those alone.
There’s a good chance that tech support isn’t your job. If someone in your company is having problems with their e-mail or doesn’t understand why they can’t access certain files and they turn to you, you’re not just seeing a decrease in their productivity – it’s affecting yours as well.
SmartSource from ENS Group is designed to maximize your company’s uptime and productivity, but we know there are going to be times where you feel like you need a helping hand. Whether you’re having trouble with formatting an Excel document or you feel like you’re not getting all the e-mail you should be, SmartSource gives you access to ENS Group’s fully-staffed Network Operations Center.
When you’re a SmartSource customer, the NOC becomes the first support call anyone in your organization makes. This cuts down on the amount of “collateral damage” that comes from an employee bugging their co-workers for a fix. Calls coming in to the NOC are usually answered in less than thirty seconds, which means the employee with the problem can get back to work fast, too.
For the technicians in the NOC, their only job is keeping SmartSource customers up and running. Shifting that responsibility over to us means you can get back to your job… whatever that may be.
See what ENS Group Clients are saying about our MSP Programs